View the Backup Verification Report

To determine whether Windows VMs can be restored from vSphere backups, Admin users and Support users can view the Backup Verification Report in Portal version 9.00 or later. You can also view the results in Verification logs in Portal 9.30 or later. See View a job’s process logs and safeset information.

The report shows the results of backup verification processes, available with vSphere Recovery Agent (VRA) version 9.00 or later. When backup verification settings are entered for a VRA and backup verification is enabled for a vSphere backup job, the VRA backs up VMs in the job and then checks whether each Windows VM can be restored from the backup. See Backup verification for vSphere VMs and vSphere Rapid VM Restore and backup verification requirements.

Note: Backup verification does not run for vSphere backups that are started by intra-daily schedules.

The report only shows the most recent verification status for each VM in a backup job. If a VM is included in multiple backup jobs where verification is enabled, the VM can appear multiple times in the report. If two VMs with the same name are backed up, you cannot differentiate between the two VMs in the report.

Note: vSphere allows two or more VMs in a vSphere environment to have the same name if each VM is located in its own folder. If multiple VMs have the same name, you cannot differentiate between the VMs in Portal or in the Backup Verification Report. Consider renaming your VMs in this case.

To view the Backup Verification Report:

  1. When signed in as an Admin user or Support user, click Reports on the navigation bar.

    The Reports page lists default and customized report views.

    If you are signed in as a Support user and the Support Dashboard appears on the Reports page, you need to select a site. See View reports as a Support user.

  2. In the Backup Verification Report section, click Table View.

    The report shows Windows VMs in backup jobs where backup verification was enabled. The site name appears in the Name column. If a site is a parent site, a parent site icon (Parent icon) appears beside the site name.

    The Verification Status for each VM indicates whether the VM was verified and can be restored from the backup. Possible values include:

    • Completed — The VM was verified and can be restored from the backup.

      To view a screenshot of the restored VM's login screen, click View in the Screenshot column.

    • Unsuccessful - Time Out — The VM backup could not be verified within 10 minutes. This can occur, for example, if the host specified in the VRA backup verification settings does not have sufficient memory or storage, if there is a heavy load on the vault, if the VM takes a long time to start, or if VMware Tools are not installed on the VM.

    • Unsuccessful (See logs) — The VM backup could not be verified. For more information, see the backup log.

      Note: Rarely, a Not Verified or Unknown status appears in the report. These statuses also indicate that the VM backup could not be verified.

    If the VM backup could not be verified, you can run a Rapid VM Restore to determine whether the VM can be restored. See Restore a vSphere VM within minutes using Rapid VM Restore.

  3. For a VM with the Completed verification status, to view a screenshot of the restored VM's login screen, click View in the Screenshot column.

  4. To change which data records appear, enter criteria that records must match. In the filter row under the column headings, in each column where you want to apply a filter, do one of the following:

    • In the empty box, type text that records must match.

    • In the list, click the value that records must match.

    Records only appear in the report if they match all specified criteria.

  5. When viewing the report, you can do any of the following:

    • Export the report data in Adobe Acrobat (.pdf) format. See Export a report.

    • Email the report data to one or more recipients. Data can be emailed in Adobe Acrobat (.pdf). See Email a report.

    • Schedule the report to be emailed to one or more recipients. Data can be emailed in Adobe Acrobat (.pdf). See Schedule an emailed report.

    Note: You cannot export or email the Backup Verification Report in comma-separated values (.csv) or Microsoft Excel (.xls) format.