Upload agent installers

After a UNC location for saving agent installers is specified, Super users can upload installers for automatically upgrading Windows agents. To be uploaded, an installer must be for a Windows agent version later than 8.70 and be signed with a valid certificate.

Installers are automatically activated (i.e., made available for upgrading agents) when you upload them. When an agent installer is activated in Portal, admin users receive a notification email.

If you upload an agent installer for the same platform (i.e., 64-bit) as an existing installer, Portal activates the newly-uploaded installer and deactivates the installer that was previously uploaded. Only one 64-bit agent installer can be active at one time. See Activate, deactivate or delete an agent installer.

To upload an agent installer:

1. When signed in as a Super user, click Global Settings on the navigation bar.

2. Click the Agent Upgrades tab.

   If a warning icon appears on the Agent Upgrades tab, a UNC location for saving agent installers has not been specified. You must specify a UNC location before you can upload installers. See Set up an agent installer location and permissions.

   If a UNC location for saving agent installers has been specified, the Agent Upgrades tab appears.

3. Click Upload a new agent installer.

   The Upload a New Agent Installer dialog box appears.

4. In the Agent Installer Name box, enter a name to use in Portal for the agent installer.

5. Click Select agent installer.

6. In the Choose File to Upload dialog box, navigate to the agent installer that you want to upload. Select the installer and then click Open.

   The agent installer file name appears in the dialog box.

7. Click Verify & Continue.

   The Upload a New Agent Installer dialog box shows agent installer information.

8. Confirm that the agent installer information is correct and then click Upload & Activate.

   After the installer is uploaded, it appears in the agent installer list on the Agent Upgrades tab.