Cancel a scheduled computer data deletion

In a Portal instance where the data deletion feature is enabled, Admin users can delete an online computer and request that data for the computer be deleted from all vaults. The data deletion is scheduled for 72 hours after the request is made. See Delete a computer and delete computer data from vaults.

During the 72-hour period before a computer data deletion request is set to vaults, Admin users in the site can cancel the data deletion. If a scheduled data deletion is canceled, an email notification is sent to Admin users in the site and to Super users.

To cancel a scheduled computer data deletion:

1. When signed in as an Admin user, click Computers on the navigation bar.

   The Computers page shows registered computers.

2. Select the check box for each computer for which you want to cancel the scheduled data deletion.

   The Status column shows Scheduled for deletion for each computer that is scheduled for deletion.

3. In the Actions list, click Cancel Deletion of Selected Computers.

   Note: If Cancel Deletion of Select Computers is not available, the data deletion request for a selected computer may have already been sent to vaults. To see when a computer was scheduled for deletion, expand the computer row.

   A confirmation dialog box asks whether you want to cancel the deletion.

4. Click Yes.

   A Success dialog box appears.

5. Click Okay.

   The value in the Status column for each computer reverts to the value that appeared before the computer was scheduled for deletion.

   An email is sent to Admin users in the site and to Super users to indicate that the scheduled computer deletion has been canceled.