Set up email notifications for backups on a computer

To set up email notifications for a computer:

1. On the navigation bar, click Computers.

   The Computers page shows registered computers.

2. Find the computer for which you want to configure email notifications, and click the computer row to expand its view.

3. On the Advanced tab, click the Notifications tab.

   If the Notifications tab does not appear, email notifications for the computer’s backups are configured centrally instead of for each computer. See Set up email notifications for backups on multiple computers.

   Note: If email notifications were set up for the computer before centrally-configured email notifications were enabled in the Portal instance, the Notifications tab can appear for the computer.

   If the Notifications tab appears, but a policy is assigned to the computer, you cannot change values on the Notifications tab. Instead, notifications can only be modified in the policy.

   

4. Select one or more of the following checkboxes:

   • On failure. If selected, users receive an email notification when a backup or restore fails. If a backup fails, you cannot recover any files from the backup.

   • On error. If selected, users receive an email notification when a backup or restore completes with errors in the log file. You cannot recover files that are backed up with errors, but you can restore other files from the backup (safeset).

   • On successful completion. If selected, users receive an email notification when a backup or restore completes successfully. You can recover files from a backup that completes, even if there are warnings in the log file.

     Email notifications are sent separately for each backup and restore. For example, if three backup jobs fail on a computer and On failure is selected for the computer, three notification emails are sent.

     If users will receive email notifications after backups and restores, specify the following email notification information:

     Email “From” Address	Email address from which email notifications will be sent.
     Outgoing Mail Server  (SMTP)	Network address of the SMTP that will send the email.
     Recipient Address(es)	Email notification recipient email addresses, separated by commas. These should be real, valid email addresses. If one or more is not valid, the transmission to those addresses will fail, and errors will appear in the log files.
     Outgoing Server Port (SMTP)	Port number for sending email notifications.
     SMTP Credentials	If required, SMTP username, domain, and password.

5. Click Save.