Change a user’s information

Super users and Admin users can change information and settings for existing users.

Most user information and settings can be changed. However, a user’s email address, which is used for signing in to Portal, cannot be changed. In addition, the name, status and role of a user with single sign-on credentials cannot be changed.

Super users can change information for every type of user in Portal. Admin users can change information for Admin users, regular users, Execute-only users, and Read-only users in sites that they manage.

To change a user’s information:

1. When signed in as a Super user or Admin user, do one of the following:

   • On the navigation bar, click Users.

   • On the navigation bar, click Sites. In the list of sites, find the site where you want to edit a user. Open the site by clicking its row. Click the Users tab.

2. Find the user with information that you want to edit. Open the user record by clicking its row.

3. Edit information on any of the following tabs that appear:

   • On the User Info tab, you can change a user’s name, status, role, or password. To require the user to change his or her password after the next sign-in, select the User must change password check box.

     Note: If users sign in using single sign-on credentials, you can only change a user’s Agent Registration password on the User Info tab. See Users with single sign-on credentials.

   • On the User Settings tab, you can specify the user’s default page settings.

   • On the Vault Profiles tab, which can appear for regular users, Read-only users, and Execute-only users, you can assign vault profiles.

   • On the Child Sites tab, which can appear for regular users, Read-only users, and Execute-only users, you can assign child sites.

   • On the Agents tab, which can appear for regular users and Execute-only users, you can assign computers.

4. Click Update.