Cancel a scheduled job data deletion

In a Portal instance where the data deletion feature is enabled, Admin users can delete a backup job and request that data for the job be deleted from all vaults. The data deletion is scheduled for 72 hours after the request is made and an email notification is sent to Admin users in the site and to Super users.

During the 72-hour period before a job is deleted from Portal and the job data is deleted from vaults, Admin users in the site can cancel the data deletion. If a scheduled data deletion is canceled, an email notification is sent to Admin users in the site and to Super users.

Beginning in Portal 9.10, when a job is scheduled for deletion, the Scheduled for Deletion status appears for every instance of the job in Portal. A job can appear for multiple computers if a computer was re-registered or the Restore from Another Computer workflow was used. An Admin user can cancel the deletion from any instance of the job.

To cancel a scheduled job data deletion:

  1. When signed in as an Admin user, click Computers on the navigation bar.

    The Computers page shows registered computers.

  2. Find the computer with the scheduled job data deletion that you want to cancel, and expand its view by clicking its row.

  3. Click the Jobs tab.

  4. In the Select Action menu of the job that is scheduled for deletion, click Cancel Delete.

    Cancel Delete in Select Action menu

    A confirmation dialog box asks whether you want to cancel the deletion.

  5. Click Yes.

    Values in the Last Backup Status and Date columns for the job revert to the values that appeared before the job was scheduled for deletion.

    An email is sent to Admin users in the site and to Super users to indicate that the scheduled job deletion has been canceled.

    agent with canceled job deletion