Monitor backups and computers using the Current Snapshot

In the Current Snapshot on the Dashboard, you can view total numbers of backup jobs and computers in your site in various categories. You can then navigate from these totals to view more detailed information about the jobs and computers.

To monitor backups and computers using the Current Snapshot:

  1. On the navigation bar, click Dashboard.

    The Current Snapshot at the left side of the Dashboard shows the number of backup jobs and computers in the following categories:

    • Potential Threats — Number of backup jobs where a potential ransomware threat was detected. See Manage potential ransomware threats. If a ransomware scan did not run successfully, the backup job could appear in the "Backups with Warnings" category. Please see the backup logs for more information.

    • Backups Requiring Attention — Number of backup jobs where the last backup attempt failed, completed with errors, did not back up any files, reached a license limit, was cancelled or had a potential ransomware threat.

    • Missed Backups — Number of backup jobs that have not run for seven days.

    • Backups With Warnings — Number of backup jobs where the last backup attempt completed with warnings, was deferred, was deferred with warnings or was skipped. This category also includes backup jobs that have never run.

    • Computers Requiring Reboot — Number of computers with a pending reboot.

    • Offline Computers — Number of computers that are not currently in contact with Portal. A computer can be offline if it is turned off, if the Agent has been uninstalled from the system, or if the system no longer exists.

    • Computers Scheduled for Deletion — Number of computers that are scheduled for deletion from Portal and from vaults. This category is only applicable to Portal instances where the data deletion feature is enabled.

    • Computers With Certificate Failures — Number of computers reporting a vault or vSphere environment certificate failure. See Resolve certificate failures.

    • Total Computers — Total number of computers in the site.

    • Successful Backups — Number of backup jobs where the last backup attempt completed without errors, warnings, or deferrals.

    • Jobs Scheduled for Deletion — Number of jobs that are scheduled for deletion from Portal and from vaults. This category is only applicable to Portal instances where the data deletion feature is enabled.

  2. To view computers in a particular site, click the sites box in the top right of the Current Snapshot box. In the menu, click the site that you want to view.

    Computers in the selected site appear on the Computers page.

  3. To view information about backup jobs or computers in one of the categories, click the category.

    If you click Potential Threats, Backups Requiring Attention, Missed Backups, Backups With Warnings or Successful Backups, backup jobs in the category appear on the Monitor page.

    If you click Computers Requiring Reboot, Offline Computers, Computers Scheduled For Deletion, Computers With Certificate Failures or Total Computers, computers in the category appear on the Computers page.